Should API documentation be a part of API strategy from Day One? Technical writer Jennifer Rondeau gives the case for this potentially most important part of developer experience.
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Welcome to The API Economist re-release, a resource dedicated to spreading the experience and advice of API pioneers for the technology and strategy of the API economy. We’re back from hiatus after our founder Apiphany was acquired by cloud platform and infrastructure leader Microsoft Azure in October 2013, and we relaunch under the patronage of Azure API Management. We’re kicking off with a slightly new look, a slightly new format, and even more up-and-coming and established API influencers.
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API Economist: Congratulations on launching your new API program at MYOB. What was the strategy behind this launch?
Paul Greenwell: We've had a developer program since 2002. However, as a desktop product, it was really about how to add on solutions and connect to our core accounting system. That was enabled through ODBC, and we've got about 500 active developer partners that actually use ODBC and write solutions that fit into a number of different spaces.
For example, we have a quarterly business activity statement that has to go into the tax department for tax purposes and is required for every small business. A lot of our business partners don't want to have to write and re-implement that. Over the past 20 years, a million businesses have been using our software.
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